What the business actually uses
Applications & Data
Enterprise applications, SaaS, APIs, databases, analytics platforms, collaboration and the data they create and consume.
APIs & Integration
APIs
Programmatic interfaces that let systems exchange data and invoke functions across boundaries, and the main integration surface of modern IT.
ReadIntegration Platforms
Middleware and iPaaS services that connect applications through APIs, message queues, events and scheduled data flows.
ReadAnalytics
Business Intelligence
Modelling, visualising and distributing data so people can answer questions and make decisions.
ReadData Lakes
Large repositories of raw data in open formats on object storage, queried in place by analytics engines.
ReadData Warehousing
Consolidating data from operational systems into a modelled, query optimised store for analysis and reporting.
ReadCollaboration
Collaboration Platforms
Chat, meetings, document co authoring and workflow tools, and the governance they require.
ReadExchange Online
Microsoft's cloud email service, including transport rules, connectors, mailbox permissions and hybrid coexistence with on premises Exchange.
ReadFile Services
Shared file storage delivered over SMB or NFS, or through cloud collaboration platforms with sync clients.
ReadMicrosoft Teams
Microsoft 365's collaboration and communication hub, layered on Entra ID groups, SharePoint, Exchange and its own chat service.
ReadSharePoint Online & OneDrive
Microsoft 365's document and collaboration storage layer, underpinning Teams files, OneDrive and intranet sites.
ReadEnterprise Applications
CRM & ERP
Systems of record for customer relationships and for core business operations such as finance, supply chain and manufacturing.
ReadEnterprise Applications
The business systems, ERP, CRM, HR, finance, industry specific platforms, that IT exists to keep running.
ReadDatabases
Databases
Systems that store, protect and serve structured data with transactional guarantees, indexing and controlled concurrent access.
ReadNoSQL
Non relational data stores optimised for scale, flexible schema or specialised access patterns.
ReadSQL
The declarative language used to define, query and manipulate relational data.
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