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Operations · IT Operations

Vendor Management

Managing suppliers, contracts, support entitlements and third party risk across the technology estate.

IntermediateUpdated 2026-09-01

Overview

Vendor management tracks contracts, renewal dates, support levels, escalation paths and performance against agreements. It also owns third party risk assessment: what data the vendor holds, their security posture, their subprocessors and their incident notification commitments.

Supply chain incidents make this a security function as much as a commercial one. Knowing which vendors have privileged access or hold your data is a prerequisite for responding when one of them is breached.

Security considerations

  • Maintain a register of vendors with data access or remote access, and review their privileges regularly.
  • Require breach notification terms and check them against regulatory obligations.